Thank you for always choosing ZOY Official Online Store.
 

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■ About Product Shipping

 During Golden Week, due to anticipated congestion in shipping and delivery, there may be delays in your order's arrival compared to normal. Please note that it may take approximately

7 to 10 business days

from the time of your order until it is shipped. We appreciate your understanding.

For more details about shipping after dispatch,
please refer to the Sagawa Express website linked below.

Sagawa Express Announcements

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■ About Customer Support

While inquiries are handled in the order they are received, please note that it may take some time for us to respond.

Additionally, inquiries received on non-business days (Saturdays, Sundays, and public holidays) will be addressed on the next business day or later. Thank you for your understanding.

Inquiry response hours: Weekdays 10:00 - 18:00

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We sincerely apologize for any inconvenience this may cause.
We appreciate your understanding.